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If you are unable to login, and password reset did not help, please create a helpdesk ticket via email or phone (330.926.3900).

Wireless Service

Implementing and managing a wireless system can be a complex and difficult task. NEOnet is your technology solution center, offering a wireless service that eliminates all roadblocks to a successful implementation, while also making day-to-day management easy for our customers. Our service is a blend of hosted management with access to experienced wireless engineers and network clients. NEOnet delivers the support you deserve

Customer Benefits

  • Centralized management, maintenance of local insight and management of wireless clients
    • No need to learn complex wireless controller interfaces or to understand implementation
  • Minimal local hardware
  • Access points (AP) and switches
  • Customized installation
    • NEOnet walks every customer through a custom implementation and provides recommendations for the best method of deployment

Service Features

  • • Software support and maintenance
    • No annual maintenance contracts to manage – all included in the service
    • All upgrades and enhancements included in the service – no need to bring in an outside vendor to upgrade locally hosted equipment
    • Hardware support and maintenance
    • No annual maintenance contracts to manage – all included in the service
    • Redundant Wireless Controllers hosted at both NEOnet’s Primary and DR site to provide an extra layer of fault tolerance,
    ensuring the service is highly available
    • Distributed administration
    • See number of clients and active traffic per access point
    • Track each client’s access points history and traffic patterns
    • Graphs and statistics for entire district or per building trends
    • Local LDAP integration for user-based authentication and reporting
    • Live heatmaps and coverage detection
    • System actively scans for coverage issues and compensates for fluctuations
    • Building maps can be imported to provide live graphics of coverage
    • Alert System to detect problems in the Wireless Network
    • Receive alert emails for down access points, or see live alarm status in prime reliability
    • Reliabiility APs operate autonomously in Cisco’s FlexConnect mode even when
    unable to connect to NEOnet’s controllers, keeping clients active

Optional Features

  • Wireless survey
    • Design the wireless infrastructure to the exact need of your organization
    • Ensure the quality of wireless service to support your needs
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