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Login Help?

Password Reset
If you are unable to login, and password reset did not help, please create a helpdesk ticket via email or phone (330.926.3900).

Hosted Active Directory

NEOnet is your secure technology solution center, offering Active Directory (AD) hosting for free to any customers carrying a current Microsoft Agreement that includes the desktop bundle. The centrally hosted AD service allows complete administrative control over users, computers, groups and policies, while eliminating the need for dedicated directory servers for each customer. Our knowledgeable team is committed to delivering a prompt, courteous response to all of your technology questions and service needs. We can provide migration assistance to the centrally-hosted environment, or the customer can migrate at their leisure with staff resources. NEOnet delivers the support you deserve.

Customer Benefits

  • Single repository (LDAP Source) for authentication
  • All applications can use the same username and password if LDAP is supported
  • No wasted resources for locally hosted AD domain controllers
  • Uncompromised distributed administrative capabilities
  • Users, computers, groups and policies
  • DHCP and DNS services are included in the centrally-hosted solution and are configured to provide fault tolerance

Optional Features

  • These optional services can also be purchased when utilizing the centrally-hosted AD service at NEOnet:
    • Hosted file and print services
    • Centrally hosted and expandable file server
    • High availability options

  • Hosted SCCM (system center)
    • Workstation imaging
    • Application deployment
    • Remote support
    • Hardware and software inventory
    • Detailed reporting

Service Features

  • Bulk import/export tools
  • Full access to AD users and computers
  • Delegated exchange administration (NEOnet hosted exchange)
  • Troubleshooting support
  • Backup and restore of AD objects
  • DNS and DHCP
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