Student Services - Ext. 601140
Jennifer Cottrill
Director of Software Services
May 2007 to Present Associates degree from Central Ohio Technical College Bachelor’s degree from University of Phoenix Jennifer is the Student Software Services Director at NEOnet. When she started at NEOnet in 2007 she supported and trained NEOnet’s districts on the DASL student information system along with a providing backup support to the ProgressBook Gradebook application. In July 2013, Jennifer became the coordinator of the best student services team of all the ITCs in Ohio and still continues to specialize in supporting the DASL application, custom report writing, and helping with third-party vendors. Jennifer is married with two boys and has a West Highland Terrier. Jennifer and her family love being outdoors, have completed numerous Metro Parks hiking sprees, and enjoy watching sports together.
Bethany Ladich
Student Services Senior Specialist
2017 to Present
Bethany Ladich is a Student Services Support Specialist for NEOnet with primary responsibilities to the GradeBook and Special Services software. She came to NEOnet from Green Local Schools where she worked as Data Processing/EMIS. She has over 16 years of education experience including her years at the University of Akron.
She enjoys new challenges, problem solving and working with others.
Lori Conrad
Student Services Support Specialist
April 2021 to Present
Lori received a Bachelor of Arts in English from Heidelberg University/University of Akron. Prior to coming to NEOnet, Lori worked with EMIS, Attendance and Truancy for parochial, online, and community schools. In her spare time, Lori enjoys spending time with he family. She has three children: Chalker, Piper, and Thatcher. An avid hockey fan, her favorite teams are the Pittsburgh Penguins and Columbus Blue Jackets.
Janet Hayes
Student Services Senior Specialist
August 2017 to Present
Associate Degree – Cuyahoga Community College
IT – Applied Science / Computer Information
Prior to her position in Student Services supporting Student Information and DataMap, Janet was employed at Software Answers the development company for the ProgressBook Suite as the Product Specialist for 6 ½ years. Janet lead all activities related to the use and training of ProgressBook solutions, from demonstrations through successful implementations. Before joining Software Answers in 2010, she instructed computer classes to elementary students and supported ProgressBook at the school district level. Prior to working in the school district, she worked as a Systems Analyst at LDA Systems, Inc. and provided software consulting development and analysis services to several companies. Janet began her career as a Programmer Analyst at Agency Rent-A-Car where she developed and maintained eight major systems.
In her spare time, Janet enjoys spending time with her family, which includes her husband, Marc, sons Dalton and Riley, daughters Tricia and Jessica as well as her grandchildren.
Denise Marrali
Student Services Senior Specialist
1999 to Present
Jagiellonian University, John Carroll University
Denise is the Special Services Software Specialist at NEOnet. She was part of the initial team of ITC sites that worked with Software Answers to develop the Special Services software starting in 2003. In March of 2005, she assisted in writing the Special Education Grant funded by the ODE to implement the software in NEOnet's member districts. Under her Guidance, Denise has migrated 24 districts, 1 ESC, 2 Digital Academies and 47 Community Schools over to the software. She also provides backup support for the Gradebook software and Special Services EMIS Reporting.
Denise came to NEOnet originally as part of the Fiscal Team, serving the districts with payroll and accounts payable. Prior to working at NEOnet, she worked at Nordonia Hills City Schools in the Treasurers Department for 2 years and as the General Manager in her family restaurant for 17 years. Denise and her husband Angelo, have two grown children and one grandson. In her spare time, she volunteers in music ministry at her church.
Kathy Peters
Student Services Senior Specialist
2004 to Present
Kathy‘s expertise is ProgressBook GradeBook and Parent/Student Portal where she assists teachers and administrators with training and ongoing questions regarding the electronic GradeBook software. Kathy came to NEOnet from The Hoover Company where she was responsible for software support and computer training for the Sales Team.
Julie Combs
Student Services Senior Specialist
Julie Combs joins the Student Services Team with 4 years of ITC experience. Prior to coming to Neonet, she worked as a Student/EMIS Support Liaison with a focus on the Infinite Campus SIS. She has a passion for helping others and takes pride in providing high level support & training to each school district. In her spare time, Julie enjoys biking, hiking & kayaking with her golden retrieve
Leslie Wiseman
Student Services Senior Specialist
Prior to the NEOnet merger, Leslie Wiseman began working at NCOCC in the Spring of 1995, the same spring in which she earned her associate degree in computer science from North Central State College in Mansfield. Prior to NCOCC, Leslie worked part-time while she attended classes in the Guidance office at Northmor Local Schools assisting in data entry. Leslie has many years of experience supporting StudentInformation, Gradebook, SpecialServices, SameGoal and has occasionally worked in DataMap.
Leslie has been married to her high school sweetheart, Todd, for 27 years and has a 24- year-old son, Jordan and a 22-year-old daughter, Bailey. Leslie is starting her 28th year coaching cheerleading at Northmor High School and loves cheering for the Golden Knights on Football Friday nights. She also loves traveling to Walt Disney World and Destin, Florida with her family
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