NEOnet uses SMS messaging solely for operational, administrative, and emergency notification purposes, including public safety and critical service alerts. SMS messages are sent only to authorized NEOnet staff and customer-designated contacts who are enrolled administratively as part of service configuration. NEOnet does not use SMS messaging for marketing or promotional purposes. Phone numbers used for SMS notifications are provided by the organization or its customers for operational and safety communications and are not shared, sold, or used for advertising. SMS message frequency is event-driven and varies based on emergency or operational conditions. Message and data rates may apply.