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Password Reset
If you are unable to login, and password reset did not help, please create a helpdesk ticket via email or phone (330.926.3900).

Login Help?

Password Reset
If you are unable to login, and password reset did not help, please create a helpdesk ticket via email or phone (330.926.3900).

Hosted Exchange

NEOnet’s hosted exchange service allows customers to access email anywhere, anytime on almost any device. If a situation occurs with your email, our knowledgeable team is committed to delivering a prompt, courteous response to all of your technology questions and service needs. NEOnet delivers the support you deserve.

Customer Benefits

  • Reduces staff or purchased services required to maintain and troubleshoot Exchange
  • No locally-owned hardware requirements
  • Centralized management and support while still providing local control
  • No hidden costs for upgrades and support 

Service Features

  • Software support and maintenance
    • No annual software maintenance contracts to manage and pay – all included in the service
    • All upgrades and enhancements included in the service – no need to bring in an outside vendor to upgrade local hosted equipment
  • Hardware support and maintenance
    • No annual on-server hardware maintenance contracts to manage and pay – all included in the service
  • Distributed administration
    • Single pane of glass for distributed administration of user accounts and mailboxes
  • Service and Reliability
    • NEOnet support for complex design questions and changes
    • Geographically redundant backup and recovery
    • Integration with Active Directory

Optional Features

  • Email Archiving